DATA CENTRE
Redbus House

Our main data centre is in the London based Redbus house which is one of Europe’s best server housing environments. It is used by most of the UK’s major ISP and is very well respected and considered the best in the UK.
SWITCHING & ROUTING
Cisco Our network uses best technology available from Cisco systems who are the worlds best for network hardware. We use Cisco 7513 routers, Catalyst 6509 core switches and Catalyst 3548 for cascade switches. This gives us maximum speed and reliability to ensure the best service possible.

We have backups of all major hardware which is kept ready in the event of a hardware failure. Hardware is also updated over time to make sure we are taking full advantage of the best equipment possible.

CONNECTIVITY
Our connectivity is provided by a number of leading UK providers. We use BGP routing to enable us to use all our connections to get maximum performance. This also gives us 100% uptime as even if one if our lines fails there are at least two others which takeover instantly.

Our connectivity is at N+1 standard; put simply, this means that if 2Mbits are required to provide non-stop connectivity, then there’ll be a minimum of 4Mbits. So rather than guaranteeing 99.99% availability, the guarantee is 100%.

Connectivity Providers
POWER
Backup Generator All our systems are covered by APC UPS back up systems for instant backup in the event of a power failure. With a diesel backup generator which provides power for prolonged power failures

Our data centre is built to an N+1 standard so this means that if two generators are required to provide non-stop power, then there’ll be three installed. So rather than guaranteeing 99.99% availability, the guarantee is 100%.

SECURITY
When it comes to security, we refuse to compromise. Our datacentre features totally comprehensive 24/7 security to keep your data 100% safe. This means our customers have the protection of security barriers, 24x7x365 monitoring by on-site personnel to include visual verification of all personel entering the building, CCTV video camera surveillance and a security breach alarm provides the control room with information. Security
FIRE PREVENTION
Smoke Detection Very Early Smoke Detection Apparatus is installed. These highly sensitive aspirating smoke detectors are linked to the Building Management system which is monitored continually from a network operations centre; provide very early detection to help avoid fire, loss and business disruption. This is coupled with a gas based fire retardant that is environmentally friendly, to put out fires instantly, without damaging equipment.

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